Terms of Service - Ayurveda Pulse

Effective Date: May 10, 2025
Last Updated: January 4, 2026

These Terms of Service (hereinafter referred to as “Terms”) constitute a legally binding agreement governing your access to and use of the Ayurveda Pulse website, newsletter, editorial services, and all associated digital services (collectively referred to as the “Platform”). The Platform is owned and operated by Nexorma Group, previously known as Nexorma Holdings, a registered Micro, Small and Medium Enterprise under the Udyam Registration system in the state of Uttarakhand, India (hereinafter referred to as “Company”, “we”, “us”, or “our”). By accessing, browsing, or utilizing any portion of our Platform, you expressly agree to be bound by these Terms in their entirety. Should you disagree with any provision contained herein, you are required to immediately cease all use of the Platform.

1. Nature, Scope, and Purpose of the Platform

Ayurveda Pulse operates as an informational and educational digital platform dedicated to the dissemination of knowledge pertaining to Ayurvedic medicine, traditional Indian healing systems, and evidence-based complementary health practices. The Platform serves as a repository and publishing venue for Ayurvedic research summaries, case studies, plant profiles, practitioner interviews, scholarly commentary, and related educational content. Our mission is to bridge the gap between ancient Ayurvedic wisdom and contemporary scientific understanding while making this knowledge accessible to healthcare practitioners, students, researchers, and interested members of the general public.

It is expressly understood and agreed that Ayurveda Pulse does not operate as a peer-reviewed academic journal, medical institution, healthcare facility, or clinical service provider. The Platform does not and shall not provide medical diagnoses, treatment protocols, prescription recommendations, or professional healthcare services of any nature whatsoever. All content published, distributed, or made available through the Platform is strictly intended for informational, educational, and research purposes only. Nothing contained within the Platform should be construed, interpreted, or relied upon as a substitute for professional medical advice, clinical diagnosis, or therapeutic treatment. Users are expressly advised that information obtained through the Platform should not form the sole or primary basis for any health-related decision without prior consultation with appropriately qualified and licensed healthcare professionals.

2. Eligibility Requirements and User Representations

Access to and use of the Platform is restricted to individuals who have attained the age of majority in their jurisdiction of residence. In India and in jurisdictions where the age of majority is eighteen years, you must be at least eighteen years of age to access our services independently. Individuals below the age of majority may access the Platform only under the direct supervision of and with express consent from a parent or legal guardian who agrees to be bound by these Terms on behalf of the minor user.

By accessing or using the Platform, you represent, warrant, and covenant that you meet all applicable age requirements and possess the legal capacity to enter into binding agreements under the laws of your jurisdiction. You further represent that all information provided to us during registration, subscription, content submission, or any other interaction with the Platform is accurate, current, complete, and truthful. You acknowledge your ongoing obligation to maintain the accuracy of your information and to promptly update any changes to your contact details, credentials, or other submitted information. We reserve the right, exercisable in our sole and absolute discretion, to suspend, terminate, or deny access to our Platform if we determine that any information you have provided is false, misleading, incomplete, fraudulent, or if we possess reasonable grounds to believe that your use of the Platform violates these Terms, applicable law, or the rights of any third party.

You are solely responsible for maintaining the confidentiality and security of any account credentials, including usernames and passwords, associated with your use of the Platform. You accept full responsibility for all activities conducted through your account, whether authorized by you or not. You agree to immediately notify us of any unauthorized access to your account or any other security breach of which you become aware.

3. Volunteer Contributors and Non-Employment Status

Ayurveda Pulse welcomes contributions from qualified individuals including but not limited to Ayurvedic practitioners, researchers, students, academicians, and subject matter experts. All individuals who register as contributors, submit content, participate in editorial activities, or engage in any collaborative work with Ayurveda Pulse do so in a voluntary, honorary, and non-remunerative capacity.

It is expressly acknowledged and agreed that no relationship of employment, agency, partnership, joint venture, or independent contractor status is created, implied, or exists between any contributor and Nexorma Group or Ayurveda Pulse. Contributors are not employees of the Company and shall not be entitled to any form of compensation, salary, wages, honorarium, stipend, fees, reimbursement of expenses, or any other monetary or non-monetary remuneration whatsoever. Contributors shall have no claim to benefits of any kind including but not limited to provident fund contributions, employee state insurance, medical insurance, leave entitlements, gratuity, bonus, or any other benefits typically associated with employment relationships under Indian law or the law of any other jurisdiction.

The Company reserves the absolute and unfettered right to accept, reject, modify, postpone, or discontinue any contributor relationship at any time, with or without cause and with or without notice. Contributors acknowledge that they have no expectation of continued association with the Platform and that their volunteer status may be terminated at the sole discretion of the Company. This provision shall survive any termination of these Terms and shall remain in full force and effect notwithstanding any subsequent modifications to the Terms.

4. Confidentiality and Non-Disclosure Obligations

All contributors, volunteers, reviewers, and individuals granted access to internal systems, editorial communications, unpublished manuscripts, peer review materials, strategic documents, or any other non-public information relating to Ayurveda Pulse operations hereby agree to maintain strict confidentiality regarding all such information. This confidentiality obligation extends to all documents, drafts, editorial correspondence, author identities, reviewer comments, publication schedules, business strategies, proprietary methodologies, and any other materials or information designated as confidential or which would reasonably be understood to be confidential in nature.

You agree not to disclose, publish, share, transmit, or otherwise make available any confidential information to any third party without express prior written authorization from the Company. You further agree not to use confidential information for any purpose other than your legitimate activities as a contributor or volunteer for the Platform. These confidentiality obligations shall survive the termination of your relationship with Ayurveda Pulse and shall continue indefinitely unless and until such information becomes publicly available through no breach of this provision.

Any unauthorized disclosure, misuse, or breach of confidentiality may result in immediate termination of your access to the Platform, removal of all published content associated with your contributions, and potential legal action including but not limited to claims for breach of contract, injunctive relief, and monetary damages.

5. Content Submission, Intellectual Property Rights, and Copyright Assignment

5.1 Originality and Exclusivity Requirements

By submitting any content to Ayurveda Pulse, including but not limited to articles, case studies, research summaries, plant reviews, images, photographs, illustrations, tables, charts, data compilations, or any other materials in any format or medium (collectively “Submitted Content”), you represent, warrant, and guarantee that such Submitted Content is entirely your original work, has not been previously published in any form or medium, is not currently under consideration for publication by any other publisher or platform, and does not infringe upon, misappropriate, or otherwise violate any intellectual property rights, proprietary rights, privacy rights, publicity rights, or any other rights of any third party.

Simultaneous submission of the same or substantially similar content to multiple publications or platforms is strictly prohibited and shall constitute a material breach of these Terms. Content that has been previously published, whether in print or digital format, including but not limited to publication in academic journals, conference proceedings, books, magazines, newspapers, personal blogs, social media platforms, or any other public forum, is not eligible for submission to Ayurveda Pulse unless you retain full copyright ownership and provide express written disclosure of such prior publication at the time of submission.

All Submitted Content must be created specifically and exclusively for Ayurveda Pulse and must not have been made publicly available in any form prior to submission, with the exception of presentation in closed academic or professional settings where such presentation does not constitute formal publication.

5.2 Copyright Assignment and Transfer of Ownership

Upon acceptance of your Submitted Content for publication on the Platform, you hereby irrevocably transfer, convey, and assign to Ayurveda Pulse and Nexorma Group all right, title, and interest in and to the Submitted Content, including without limitation all copyright and related intellectual property rights throughout the world. This assignment encompasses all rights of reproduction, distribution, public display, public performance, digital transmission, broadcasting, communication to the public, making available, rental, lending, translation, adaptation, modification, revision, abridgment, and creation of derivative works in any form, format, medium, or technology now known or hereafter developed.

Following publication, Ayurveda Pulse and Nexorma Group become the sole and exclusive copyright owners of all published content with full authority to exercise all rights attendant to copyright ownership. The Company retains perpetual, worldwide, irrevocable, and exclusive rights to edit, modify, revise, update, reproduce, reformat, republish, distribute, sublicense, translate, create derivative works from, display on multiple platforms, incorporate into compilations, use in marketing and promotional materials, and otherwise exploit the published content in any manner whatsoever without any obligation to seek further permission from or provide additional compensation to the original contributor.

Contributors may reference, cite, and share links to their published work for non-commercial purposes including but not limited to inclusion in personal portfolios, academic curriculum vitae, professional profiles, and research databases, provided that proper attribution to Ayurveda Pulse is included and the full text is not reproduced elsewhere without our express prior written permission. Any subsequent use of published content beyond simple citation and attribution requires advance written authorization from the Company.

5.3 Third-Party Materials and Permission Requirements

If your Submitted Content incorporates, references, or includes any materials owned by or licensed from third parties, including but not limited to photographs, illustrations, charts, graphs, tables, extensive quotations, data sets, or any other copyrighted or proprietary materials, you are solely and exclusively responsible for obtaining all necessary permissions, licenses, and rights from the respective copyright holders or owners prior to submission. You must provide written documentation of all such permissions upon request and ensure that all third-party materials are properly attributed in accordance with the requirements of the copyright holder and applicable copyright law.

You acknowledge and agree that failure to obtain proper permissions for third-party materials may result in rejection of your submission, removal of published content, termination of your contributor status, and potential legal liability for copyright infringement, for which you agree to indemnify and hold harmless Ayurveda Pulse and Nexorma Group in accordance with the indemnification provisions set forth in these Terms. The Company reserves the right to request verification and documentation of all permissions obtained for third-party materials and to reject any submission that does not meet our standards for proper licensing and attribution.

5.4 Editorial Standards, Review Process, and Content Moderation

All Submitted Content is subject to comprehensive editorial review, fact-checking, copy editing, formatting, and assessment for alignment with our publication standards and editorial policies. Our editorial process includes evaluation for scientific accuracy, adherence to established Ayurvedic principles, logical coherence, clarity of expression, grammatical correctness, appropriate citation of sources, and general suitability for our readership. We reserve the absolute right, exercisable in our sole discretion, to accept, conditionally accept subject to revisions, reject, edit, modify, abridge, delay publication of, or remove any Submitted Content or published content at any time for any reason or for no reason, without providing detailed explanations for our editorial decisions.

Our editorial team possesses full authority to make modifications to Submitted Content including but not limited to corrections of grammar, spelling, punctuation, syntax, and style; revisions for clarity, conciseness, and readability; factual corrections; adjustment of length to meet space requirements; reformatting of tables, figures, and references; addition or modification of section headings; and any other changes deemed necessary or desirable to meet our editorial standards. We may request revisions from authors or may make editorial changes without consulting the author when time constraints or editorial judgment so require. By submitting content, you expressly consent to our editorial process and acknowledge that the final published version may differ substantially from your original submission.

Ayurveda Pulse maintains a zero-tolerance policy regarding plagiarism, fabrication of data, falsification of results, inappropriate manipulation of images or data, duplicate publication, authorship disputes, conflicts of interest that are not properly disclosed, and any other forms of academic or professional misconduct. Any submission found to contain plagiarized material, whether intentional or inadvertent, fabricated or falsified information, improperly attributed content, or any other form of misconduct will result in immediate rejection of the submission, notification to the author’s affiliated institution or employer if applicable, permanent ban from future submissions, and potential reporting to relevant professional bodies or regulatory authorities. We employ various automated and manual methods to detect potential misconduct including but not limited to plagiarism detection software, reverse image searches, fact-checking protocols, and peer review processes. We reserve the right to investigate any submission that raises concerns and to take appropriate action based on our findings.

6. Fees and Payment For Services

6.1 Paid Services and Fees

Ayurveda Pulse may offer various paid services including but not limited to professional writing services (including ghostwriting and content development services), publication fees for expedited or premium content placement, distribution and promotional services, editorial consulting services, and any other fee-based services as may be introduced from time to time.

All fees for services will be clearly communicated to you before you commit to any paid service. Prices are subject to change at our discretion, but any changes will not affect services already purchased or contracted. All fees are quoted and payable in Indian Rupees (INR) unless otherwise specified.

6.2 Payment Methods

We accept payments through the following methods: third-party payment processors including but not limited to Razorpay, PayPal, Stripe, or other authorized payment gateways, and direct bank transfer to our designated business bank account. When using third-party payment processors, you agree to be bound by their respective terms of service and privacy policies. We do not store your complete payment card information on our servers; such information is handled securely by our payment processors in compliance with applicable payment card industry standards.

6.3 Professional Writing and Ghostwriting Services

When you engage our professional writing services (including ghostwriting), you agree to provide all necessary information, materials, and cooperation required to complete the work. The scope of work, deliverables, timelines, and fees will be outlined in a separate agreement or statement of work.

Upon full payment and completion of work, ownership and all intellectual property rights in the commissioned content shall transfer to you as the client, unless otherwise specified in the service agreement. For ghostwriting services specifically, we agree that you shall be identified as the author of the commissioned work, and we waive any right to attribution for such work, subject to full payment being received.

6.4 Payment Terms and Processing

Payment is due as specified in the applicable service agreement or invoice. For certain services, we may require full or partial payment in advance. For recurring services or subscriptions, payments will be processed automatically according to the billing cycle you selected.

All payments are processed securely through our authorized payment channels. You authorize us to charge the payment method you provide for all fees due. You are responsible for ensuring that your payment information is current and accurate.

6.5 Refunds and Cancellations

Refund Policy Reference:

All refund and cancellation requests are governed by our comprehensive Refund Policy, which is incorporated into these Terms by reference and forms an integral part of our agreement with you. Please review our Refund Policy at [insert URL] for complete details on refund eligibility, timelines, and procedures.

Key Refund Principles:

In accordance with Reserve Bank of India (RBI) guidelines for digital payment refunds and our commitment to transparent business practices:

Refund Eligibility: Determined on a case-by-case basis based on the service type, stage of completion, and specific circumstances as detailed in our Refund Policy
Refund Processing Timeline: Once approved, refunds will be initiated within 1 business day (T+1) and credited to your original payment method within 5-10 business days depending on your payment method and financial institution, in compliance with RBI timelines
Original Payment Method: Refunds will be processed back to the original payment method used for purchase to ensure transparency and compliance with RBI guidelines
Service-Specific Terms: Specific refund conditions apply to different service types (writing services, consultations, publications) as detailed in our Refund Policy

How to Request a Refund:

To request a refund or cancel a service, you must:

Submit a written request to [email protected]
Include your order number, service details, and reason for cancellation
Submit your request within the applicable timeframes specified in our Refund Policy for your service type

General Principles:

All sales are final unless otherwise specified in the applicable service agreement or Refund Policy
We reserve the right to refuse refunds for completed services or services that have been substantially performed
Cancellation requests must be made in accordance with the timelines specified in your service agreement or our Refund Policy

For complete details on refund eligibility, timelines, procedures, and service-specific refund conditions, please review our Refund Policy at https://ayurvedapulse.in/redund-policy/.

6.6 Taxes and Additional Charges

All fees are exclusive of applicable taxes, including but not limited to Goods and Services Tax (GST), which will be added to your invoice as required by Indian tax laws. You are responsible for all applicable taxes associated with your purchase.

Additional charges may apply for expedited services, revisions beyond the agreed scope, or other premium features as communicated at the time of service selection.

6.7 Non-Payment and Suspension

Failure to pay any fees when due may result in immediate suspension or termination of services. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

In cases of non-payment, we may engage collection agencies or pursue legal remedies to recover outstanding amounts. You will be responsible for all costs of collection, including reasonable attorney fees.

6.8 Payment Disputes

If you believe you have been charged incorrectly, you must contact us within 30 days of the charge with documentation supporting your claim. We will investigate all payment disputes in good faith and work to resolve them promptly.

7. Identity Verification and Documentation Requirements

Contributors, volunteers, and certain categories of registered users may be required to submit identity verification documentation to confirm their credentials, qualifications, institutional affiliations, or identity. Such documentation may include but is not limited to government-issued identity cards, masked or redacted Aadhaar cards, Permanent Account Number (PAN) cards, passport copies, professional licenses, academic degrees, or other forms of identification and credential verification as we may reasonably request.

All identity verification documents are collected, stored, and processed solely for the legitimate purposes of verifying contributor identity, preventing fraud, ensuring content quality and authenticity, and maintaining the integrity of our platform. We implement reasonable security measures to protect submitted documents and handle all personal data in accordance with applicable privacy and data protection laws including the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, the Digital Personal Data Protection Act 2023, and where applicable, principles derived from the European Union General Data Protection Regulation and United States privacy standards.

When submitting identity documents, you are advised to mask or redact sensitive information that is not necessary for identity verification purposes. For Aadhaar cards, we require masking of the Aadhaar number while keeping visible the photograph, name, date of birth, and gender. We will not request complete, unmasked Aadhaar numbers except where specifically required by law. Documents submitted for verification will be retained only for as long as necessary to fulfill the verification purpose and will be deleted or anonymized in accordance with our data retention policies and applicable legal requirements.

8. Privacy, Data Protection, and Lawful Processing

The collection, use, storage, processing, transfer, and protection of personal data obtained through your use of the Platform are governed by our Privacy Policy, which is incorporated into these Terms by reference and constitutes an integral part of the agreement between you and Ayurveda Pulse.

8.1 Legal Framework for Data Protection

Our data processing practices are designed to comply with comprehensive Indian data protection legislation including:

The Information Technology Act, 2000 and its associated rules
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules 2011)
The Digital Personal Data Protection Act, 2023 (DPDP Act)
The Digital Personal Data Protection Rules, 2025 (DPDP Rules)
Internationally recognized privacy principles including those established by the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where such standards are applicable to our operations

IMPORTANT: For comprehensive information about our compliance with the Digital Personal Data Protection Act, 2023, including your enhanced rights as a Data Principal, please review Section 17 of our Privacy Policy, which details:

Your right to nominate another person to exercise your data rights in case of death or incapacity
Consent Manager provisions when operational
Availability of this Privacy Policy in 22 constitutional languages of India
Data Protection Board breach reporting procedures
Our obligations as a Data Fiduciary
Cross-border data transfer safeguards under the DPDP Act

8.2 Categories of Personal Information Collected

Personal information collected may include but is not limited to your name, email address, postal address, telephone number, professional credentials, institutional affiliations, biographical information, payment information where applicable, IP address, browser type, device identifiers, usage data, and any other information you voluntarily provide. This information is processed for legitimate business purposes including newsletter delivery, user account management, content submission processing, communication regarding platform updates and editorial matters, customer support, fraud prevention, legal compliance, analytics and service improvement, and other purposes disclosed in our Privacy Policy.

8.3 Data Sharing and Third-Party Disclosures

We do not sell, rent, lease, or trade your personal information to third parties for their independent marketing purposes. However, we may share personal information with:

Service providers who assist us in operating the Platform (under strict contractual data protection terms)
Professional advisors bound by confidentiality obligations
Law enforcement or regulatory authorities when required by law or in response to valid legal process
The Data Protection Board of India as required under the DPDP Act 2023
Successors in interest in the event of a business transfer, merger, or acquisition

Any such sharing is conducted in accordance with applicable data protection laws and contractual safeguards as detailed in our Privacy Policy.

8.4 Your Data Protection Rights

Under the Digital Personal Data Protection Act, 2023, SPDI Rules 2011, and where applicable, GDPR, you maintain comprehensive rights regarding your personal data, including:

Rights under DPDP Act 2023:

Right to access your personal data and obtain information about its processing
Right to correction of inaccurate, incomplete, or misleading personal data
Right to erasure of personal data when no longer necessary
Right to nominate another individual to exercise your rights in case of death or incapacity
Right to use Consent Managers (when operational) to manage your data processing consents
Right to grievance redressal through our Grievance Officer and the Data Protection Board of India
Right to receive this Privacy Policy in any of the 22 languages listed in the Eighth Schedule of the Constitution of India

How to Exercise Your Rights:

You may exercise these rights by:

Using unsubscribe mechanisms provided in our communications for marketing opt-out
Contacting us at [email protected] for data subject rights requests
Submitting complaints to our Grievance Officer at [email protected]
Escalating unresolved complaints to the Data Protection Board of India

We will process such requests in accordance with applicable law and will respond within the timeframes required by applicable data protection legislation, typically within thirty (30) days of receiving a valid request.

8.5 International Data Transfers

You expressly consent to the processing of your personal data in India and acknowledge that Indian data protection standards may differ from those in your jurisdiction. International users consent to the transfer of their data to India for processing and storage in connection with the operation of the Platform, subject to the safeguards outlined in Section 8 of our Privacy Policy.

For users in the European Union or European Economic Area, we implement Standard Contractual Clauses approved by the European Commission and other appropriate safeguards for international data transfers as detailed in our Privacy Policy.

For transfers under the DPDP Act 2023, we comply with requirements under Section 16 of the Act regarding cross-border data transfers, including transfers only to countries notified by the Central Government or subject to approved Standard Contractual Clauses.

8.6 Data Breach Notification

In the event of a personal data breach, we shall comply with all applicable breach notification requirements including:

Mandatory reporting to the Data Protection Board of India for ALL breaches under the DPDP Act 2023, regardless of severity
Notification to affected Data Principals when the breach poses a risk to their rights and freedoms
Notification to EU supervisory authorities within 72 hours for GDPR-covered incidents
Reporting to CERT-In as required under Indian cybersecurity incident reporting rules

Penalties under the DPDP Act 2023 for non-compliance with security and breach notification requirements can extend up to INR 250 crores as prescribed under the Act.

For detailed information about our data breach notification procedures, please refer to Section 11 of our Privacy Policy.

8.7 Children’s Data Protection

In accordance with the DPDP Act 2023, we do not knowingly process personal data of children (individuals below 18 years of age) without verifiable parental consent. We implement age verification mechanisms and do not undertake any processing that could cause harm to children, engage in tracking or targeted advertising directed at children, or process children’s data in any manner detrimental to their well-being.

If we become aware that we have collected personal information from a child without appropriate parental consent, we shall delete such information within fifteen (15) days of discovery.

8.8 Acknowledgment of Data Processing

By using the Platform, you acknowledge and agree that:

You have reviewed our Privacy Policy, including Section 17 regarding DPDP Act 2023 compliance
You consent to the processing of your personal data as described in our Privacy Policy
You understand your rights as a Data Principal under the DPDP Act 2023
You may withdraw consent or exercise your rights at any time as provided in our Privacy Policy

For the complete and detailed privacy framework, including all DPDP Act 2023 provisions, please read our Privacy Policy at https://ayurvedapulse.in/privacy-policy/ .

9. Acceptable Use Policy and Prohibited Conduct

You agree to use the Platform exclusively for lawful purposes and in accordance with these Terms, all applicable local, state, national, and international laws, regulations, and conventions. You shall not use the Platform in any manner that could damage, disable, overburden, impair, or compromise our systems, infrastructure, or networks, or that could interfere with any other party’s use and enjoyment of the Platform.

The following activities are expressly prohibited and shall constitute material breaches of these Terms: uploading, posting, transmitting, or otherwise making available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable; uploading content containing software viruses, malware, spyware, ransomware, or any other malicious code designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; engaging in any activity that constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law; attempting to gain unauthorized access to any portion of the Platform, other users’ accounts, computer systems, or networks connected to the Platform through hacking, password mining, or any other illegitimate means; interfering with or disrupting the Platform, servers, or networks, or disobeying any requirements, procedures, policies, or regulations of networks connected to the Platform; using any robot, spider, scraper, or other automated means to access the Platform without our express prior written permission; collecting or harvesting personal information about other users without their express consent; impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with any person or entity; posting or transmitting unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation; uploading content that infringes any patent, trademark, trade secret, copyright, or other proprietary right of any party; or using the Platform for any commercial purpose without our express prior written authorization.

We reserve the right to investigate suspected violations of these Terms and to take appropriate action including but not limited to removing content, suspending or terminating user accounts, reporting suspected unlawful activity to law enforcement authorities, and cooperating with law enforcement investigations. We may preserve content and user information for evidential purposes and may disclose such information to law enforcement, regulatory authorities, or other third parties as we deem necessary or as required by law.

10. Medical, Health, and Professional Disclaimers

All content published, displayed, or made available through the Platform, including articles, case studies, research summaries, plant profiles, interviews, commentaries, and all other materials, is provided strictly for informational, educational, and research purposes. Nothing contained in the Platform constitutes or should be construed as medical advice, medical diagnosis, treatment recommendations, or the practice of medicine or any other health profession.

The information presented is intended to support, not replace, the relationship between patients and their healthcare providers. We strongly advise and recommend that all users consult with appropriately qualified and licensed healthcare professionals for any medical questions, concerns, symptoms, conditions, or treatment decisions. Readers should never disregard professional medical advice or delay seeking medical treatment based on information obtained through this Platform. Reliance on any information provided by Ayurveda Pulse is solely at your own risk.

While we endeavor to provide accurate, reliable, and up-to-date information based on available evidence, traditional knowledge, and expert consultation, we make no representations, warranties, or guarantees regarding the completeness, reliability, timeliness, accuracy, or suitability of any information published on the Platform. Ayurvedic principles, practices, formulations, and recommendations may vary significantly among different schools of thought, lineages, practitioners, and regional traditions. The content published represents our editorial perspective based on available sources, contributor expertise, and editorial judgment, but should not be considered the sole or definitive interpretation of any Ayurvedic concept or practice.

Medical and scientific knowledge evolves continuously, and information that is considered accurate at the time of publication may later be supplemented, revised, or superseded by new research, clinical findings, or regulatory guidance. We are not responsible for updating previously published content to reflect new developments unless we elect to do so at our discretion.

The inclusion of any product, service, therapy, practitioner, institution, or organization in our content does not constitute an endorsement or recommendation by Ayurveda Pulse or Nexorma Group. Conversely, the absence of any product, service, or entity from our content does not indicate disapproval or inadequacy.

11. Disclaimers of Warranties and Limitation of Liability

To the fullest extent permitted by applicable law, the Platform and all content, services, features, and functionality provided through or in connection with the Platform are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Ayurveda Pulse, Nexorma Group, and our respective officers, directors, employees, agents, affiliates, licensors, and service providers (collectively “Company Parties”) expressly disclaim all warranties, express or implied, statutory or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, accuracy, and quality.

The Company Parties make no warranty or representation that the Platform will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components; that defects will be corrected; that the Platform or the servers that make it available are free of viruses or other harmful components; or that the Platform will meet your requirements or expectations. The Company Parties do not warrant or make any representations regarding the use, accuracy, reliability, or results of the use of any content, services, or materials on or accessed through the Platform.

To the maximum extent permitted by applicable law, in no event shall the Company Parties be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your access to or use of, or inability to access or use, the Platform or any content obtained through the Platform, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not the Company Parties have been advised of the possibility of such damages. This limitation includes but is not limited to damages for loss of profits, revenue, business opportunities, goodwill, use, data, or other intangible losses, even if any Company Party has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. In such jurisdictions, the Company Parties’ liability shall be limited to the greatest extent permitted by law.

In any event, the total aggregate liability of all Company Parties for any and all claims arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount paid by you, if any, to Ayurveda Pulse for access to the Platform during the twelve-month period immediately preceding the event giving rise to the claim. In most cases, as the Platform is generally provided free of charge, this amount will be zero rupees.

12. Force Majeure and Events Beyond Reasonable Control

Neither Ayurveda Pulse nor Nexorma Group shall be liable for any failure or delay in performance of our obligations under these Terms, or for any interruption in the availability or functionality of the Platform, that results from circumstances beyond our reasonable control (a “Force Majeure Event”). Force Majeure Events include but are not limited to acts of God; natural disasters including earthquakes, floods, storms, hurricanes, or tsunamis; epidemic or pandemic disease; fire; explosion; war, invasion, hostilities, terrorist acts, riot, or civil unrest; government order, law, regulation, or action; embargoes or blockades; national or regional emergency; strikes, labor stoppages, or slowdowns affecting third parties; telecommunications, network, or utility failures; significant power outages; cyberattacks, denial of service attacks, or other malicious interference with our systems; failure of third-party service providers or vendors; and any other event or circumstance that is unforeseeable and beyond our reasonable ability to prevent or control.

In the event of a Force Majeure Event, we will make commercially reasonable efforts to notify affected users of the service disruption through available communication channels, to minimize the impact of the disruption, and to resume normal operations as soon as reasonably practicable under the circumstances. The time for performance of our affected obligations shall be extended by the duration of the Force Majeure Event. If the Force Majeure Event continues for an extended period exceeding ninety days, either party may terminate the affected services upon written notice.

This Force Majeure provision does not excuse your obligations to comply with these Terms, including payment obligations if any exist.

13. Indemnification and Hold Harmless

You agree to indemnify, defend, and hold harmless Ayurveda Pulse, Nexorma Group, and all Company Parties from and against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or relating to: your access to or use of the Platform; your Submitted Content or any content you post, upload, or otherwise make available through the Platform; your breach or alleged breach of these Terms; your violation of any law, regulation, or rights of any third party; your negligence or willful misconduct; or any claim that your Submitted Content caused damage to a third party.

This indemnification obligation includes but is not limited to claims related to copyright infringement, trademark infringement, patent infringement, trade secret misappropriation, defamation, libel, slander, invasion of privacy, violation of publicity rights, misrepresentation, fraud, or any other legal or equitable theory. You agree to cooperate fully and promptly in the defense of any such claim and to allow the Company Parties, at their option, to assume exclusive control over the defense and settlement of any claim subject to indemnification. You shall not settle any such claim without the prior written consent of Ayurveda Pulse. This indemnification obligation shall survive the termination of these Terms and your use of the Platform.

14. Modification, Amendment, Suspension, and Termination

We reserve the right, in our sole and absolute discretion, to modify, amend, update, supplement, suspend, discontinue, or terminate any aspect of the Platform, our services, these Terms, or any policies referenced herein at any time, with or without prior notice to users. Modifications may be made to improve functionality, enhance security, comply with legal or regulatory requirements, address technical issues, respond to user feedback, or for any other reason we deem appropriate in our business judgment.

When we make material changes to these Terms, we will post the revised Terms on the Platform with an updated “Last Updated” date and may, at our discretion, notify users through our newsletter, email communications, or prominent notices on the Platform. Your continued access to or use of the Platform following the posting of any changes constitutes your binding acceptance of such changes. If you do not agree to any modification of these Terms, your sole remedy is to discontinue use of the Platform.

We reserve the right to suspend or terminate your access to all or any portion of the Platform immediately, with or without cause, with or without prior notice, and with or without liability, for any reason including but not limited to: violation of these Terms or any other policies we may establish; providing false, misleading, or incomplete information; engaging in conduct that we determine, in our sole discretion, to be harmful to the Platform, other users, or third parties; suspected fraudulent, abusive, or illegal activity; extended periods of inactivity; or for any other reason we deem appropriate. Upon termination, your right to use the Platform shall immediately cease, and we may deactivate or delete your account and all associated content and information. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

15. Governing Law, Jurisdiction, and Dispute Resolution

These Terms and your use of the Platform shall be governed by, construed, and enforced in accordance with the substantive laws of India, without giving effect to any principles of conflicts of law that would require the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

Any dispute, controversy, claim, or disagreement arising out of or relating to these Terms, the Platform, or your relationship with Ayurveda Pulse, including but not limited to disputes regarding the existence, validity, interpretation, performance, breach, or termination of these Terms, shall be subject to the exclusive jurisdiction of the courts located in the state of Uttarakhand, India. You irrevocably submit to the personal jurisdiction of such courts and waive any objection to venue in such courts based on forum non conveniens or any other ground.

Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights, confidential information, or other proprietary interests.

Before initiating any formal legal proceedings, we encourage parties to attempt to resolve disputes through good faith negotiation and direct communication. If you have any concerns, complaints, or disputes regarding the Platform or these Terms, please contact us using the information provided in Section 24 below. We are committed to addressing user concerns fairly, promptly, and professionally whenever possible, and many disputes can be resolved through open dialogue without the need for formal legal action.

16. Intellectual Property Ownership and Protection

All content displayed on or made available through the Platform, including but not limited to text, articles, research summaries, case studies, graphics, photographs, images, illustrations, logos, trademarks, service marks, audio clips, video content, data compilations, software code, and the compilation and arrangement of all such content (collectively “Platform Content”), is the exclusive property of Ayurveda Pulse, Nexorma Group, or our licensors and content contributors, and is protected by Indian and international intellectual property laws including copyright law, trademark law, patent law, design law, and other applicable intellectual property and proprietary rights laws.

The Platform and Platform Content are protected by copyright under the Copyright Act, 1957 of India, the Berne Convention for the Protection of Literary and Artistic Works, the Universal Copyright Convention, and other applicable copyright treaties and conventions. All rights in the Platform and Platform Content are expressly reserved. The arrangement, compilation, and assembly of all content on the Platform constitutes a collective work under applicable copyright law and is our exclusive property.

You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform and to view, download, and print portions of the Platform Content solely for your personal, non-commercial, informational, and educational use, provided that you maintain all copyright, trademark, and other proprietary notices contained in the original content. This license does not include any right to: modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Platform Content; use any Platform Content for commercial purposes or for public display; use any data mining, robots, scraping, or similar data gathering or extraction methods; or make any use of the Platform or Platform Content other than as expressly authorized in these Terms.

Any unauthorized use, reproduction, modification, distribution, transmission, republication, display, or performance of Platform Content is strictly prohibited and may result in severe civil and criminal penalties including but not limited to statutory damages for copyright infringement, injunctive relief, and criminal prosecution. Violators will be prosecuted to the maximum extent permitted by law.

The trademarks, service marks, logos, and trade names displayed on the Platform, including “Ayurveda Pulse”, “Nexorma Group”, and any related marks (collectively “Marks”), are our registered or unregistered trademarks or service marks and are protected under applicable trademark law. Nothing in these Terms or on the Platform shall be construed as granting any license or right to use any Marks without our express prior written permission. Unauthorized use of any Marks may constitute trademark infringement and unfair competition in violation of Indian and international trademark laws. All goodwill generated from any use of our Marks shall inure exclusively to our benefit.

17. Entire Agreement and Acknowledgment of Acceptance

These Terms, together with our Privacy Policy and any other legal notices, policies, or guidelines published on the Platform, constitute the entire agreement between you and Ayurveda Pulse regarding your use of the Platform and supersede all prior or contemporaneous agreements, communications, representations, understandings, and arrangements, whether written or oral, relating to the subject matter hereof.

By accessing, browsing, registering, subscribing to, submitting content to, or otherwise using any portion of the Platform, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue all use of the Platform and refrain from accessing our services.

18. Electronic Consent and Digital Signature Recognition

By accessing, using, or interacting with the Platform, you acknowledge and agree that your actions constitute an electronic signature under the Information Technology Act, 2000 (India), the United States Electronic Signatures in Global and National Commerce Act (ESIGN Act), and the European Union Regulation (EU) No 910/2014 on electronic identification and trust services for electronic transactions (eIDAS Regulation). Your continued use of the Platform, clicking “I Agree” buttons, checking consent boxes, or otherwise indicating acceptance through electronic means signifies your legally binding consent to enter into this agreement electronically, without requiring physical signatures or paper documentation.

You acknowledge that electronic records and signatures have the same legal force and effect as traditional paper documents and handwritten signatures under applicable law. You further consent to conduct all transactions, receive all disclosures, notices, and communications, and maintain all records related to your use of the Platform through electronic means.

19. Assignment and Transfer of Rights

Nexorma Group reserves the right to assign, transfer, novate, or delegate any or all of its rights, interests, and obligations under these Terms, in whole or in part, to any affiliate, subsidiary, successor entity, or third party at any time, including but not limited to assignments in connection with a merger, acquisition, consolidation, corporate reorganization, restructuring, sale of assets, financing transaction, or other business combination, without providing prior notice to you or obtaining your consent. Upon such assignment, the assignee shall assume all rights and obligations of Nexorma Group under these Terms.

You may not assign, transfer, sublicense, or delegate any of your rights or obligations under these Terms to any third party without our express prior written consent, which may be withheld in our sole and absolute discretion. Any attempted assignment or transfer in violation of this provision shall be null and void and of no legal effect. Subject to the foregoing restrictions, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors, permitted assigns, heirs, executors, and administrators.

20. No Waiver of Rights

No failure, delay, neglect, or omission by Ayurveda Pulse or Nexorma Group in exercising any right, power, privilege, or remedy provided by these Terms or by law shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, privilege, or remedy preclude any other or further exercise of such right or the exercise of any other right, power, privilege, or remedy. No waiver shall be effective unless made in writing and signed by an authorized representative of the Company.

The rights and remedies provided in these Terms are cumulative and not exclusive of any other rights or remedies provided by law or equity. Any waiver of a breach of any provision of these Terms shall not be construed as a waiver of any subsequent breach of the same or any other provision. Our election not to enforce any provision of these Terms on any particular occasion shall not constitute a general waiver of that provision or affect our right to enforce it on subsequent occasions.

21. Headings and Interpretation

Section titles, headings, and captions appearing in these Terms are inserted for convenience and reference purposes only and shall not affect the meaning, interpretation, construction, or scope of any provision of these Terms. References to “including,” “such as,” “for example,” “e.g.,” or similar terms shall be deemed to mean “including without limitation” unless expressly stated otherwise.

Words importing the singular shall include the plural and vice versa. Words importing a gender shall include all genders. References to “persons” shall include individuals, corporations, partnerships, trusts, unincorporated associations, governmental entities, and any other legal entities. The words “herein,” “hereof,” “hereunder,” and similar terms refer to these Terms as a whole and not to any particular section or provision. References to “writing” or “written” include electronic communications and digitally stored information unless specifically stated otherwise.

22. Severability and Reformation

If any provision of these Terms is determined by any court, tribunal, arbitrator, or other authority of competent jurisdiction to be invalid, illegal, void, voidable, or unenforceable under applicable law, in whole or in part, such provision shall, to the extent necessary, be deemed severed or modified to the minimum extent required to render it valid, legal, and enforceable while preserving its original intent to the greatest extent possible. If such modification is not possible or practicable, the invalid, illegal, or unenforceable provision shall be severed from these Terms without affecting the validity, legality, or enforceability of the remaining provisions.

The remaining provisions of these Terms shall continue in full force and effect and shall be interpreted and enforced to the maximum extent permitted by law to give effect to the parties’ intentions as reflected in these Terms. The invalidity, illegality, or unenforceability of any provision in any jurisdiction shall not affect the validity, legality, or enforceability of such provision in any other jurisdiction or of any other provision in any jurisdiction.

23. Language and Translation

These Terms have been drafted and executed in the English language. English is the governing and controlling language for all purposes relating to the interpretation, construction, and enforcement of these Terms. Any translation of these Terms into any other language is provided solely for convenience and informational purposes. In the event of any conflict, inconsistency, ambiguity, or discrepancy between the English version of these Terms and any translated version in any other language, the English version shall prevail and govern in all respects.

If you are accessing the Platform from a jurisdiction where English is not the primary language, you acknowledge that you have sufficient understanding of English to comprehend these Terms or have consulted with a translator or legal advisor to ensure full understanding. You agree that you will not assert any claim or defense based on lack of understanding of the English language.

24. Legal Notices and Formal Communications

All legal notices, demands, requests, consents, approvals, and other formal communications required or permitted under these Terms must be delivered in writing to the parties at the addresses specified below and shall be deemed to have been duly given: (a) upon personal delivery; (b) three business days after deposit with a recognized courier service providing tracking and proof of delivery; (c) five business days after being sent by registered or certified mail, return receipt requested; or (d) upon confirmation of transmission if sent by email to the designated email addresses, provided that a copy is simultaneously sent by one of the other methods specified herein.

For Ayurveda Pulse and Nexorma Group:

Legal Department – Nexorma Group
Ayurveda Pulse Platform
Uttarakhand, India
Email: [email protected]
Subject Line: “Legal Notice – Terms of Service”

For Users:
To the email address or physical address provided during registration or most recently updated in your account settings.

Either party may change its address for receipt of notices by providing written notice of such change to the other party in accordance with this section. Notices sent by email shall include “LEGAL NOTICE” in the subject line and shall be considered received upon confirmation of delivery to the recipient’s email server, regardless of whether the email is actually opened or read.

25. Contact Information and User Support

For questions, concerns, inquiries, complaints, permission requests, or any other communications regarding these Terms, our Privacy Policy, intellectual property matters, copyright permissions, editorial policies, content submissions, account issues, or general matters relating to the Platform, please contact us using the following information:

Ayurveda Pulse
A Unit of Nexorma Group
Registered under Udyam Registration (MSME)
Uttarakhand, India

Email Addresses:

General Inquiries: [email protected]
Editorial Matters: [email protected]
Legal and Copyright: [email protected]
Privacy and Data Protection: [email protected]
Billing and Payments: [email protected]

We endeavor to respond to all legitimate inquiries and correspondence within forty-eight hours during normal business days (Monday through Friday, excluding public holidays observed in India). Complex matters requiring investigation or consultation with third parties may require additional time for a comprehensive response. We are committed to addressing all user concerns, questions, and requests in a professional, courteous, and timely manner.

For editorial submissions, please refer to our Submission Guidelines available on the Platform or contact our editorial team directly using the email address provided above.

26. Acknowledgment And Acceptance Of Terms

By accessing, browsing, registering for, subscribing to, submitting content to, making payments through, or otherwise using any portion of the Ayurveda Pulse Platform in any manner whatsoever, you expressly acknowledge, represent, warrant, and agree to the following:

26.1 Review and Understanding

You have carefully read these Terms of Service in their entirety and understand all terms, conditions, rights, obligations, limitations, and disclaimers set forth herein. You acknowledge that these Terms are written in clear and plain language and that you have had adequate opportunity to review them, seek clarification, and obtain independent legal advice if desired before agreeing to be bound by them.

26.2 Capacity and Authority

You represent and warrant that:

You have the legal capacity and authority to enter into this binding agreement under the laws of your jurisdiction
You meet all age requirements specified in Section 2 (eighteen years of age or older, or accessing under parental supervision)
If you are entering into these Terms on behalf of an organization, you have the authority to bind that organization to these Terms
All information provided to us is accurate, current, complete, and not misleading

26.3 Agreement to All Provisions

You expressly agree to be bound by all provisions of these Terms, including but not limited to:

The volunteer, non-employment nature of contributor relationships (Section 3)
Confidentiality and non-disclosure obligations (Section 4)
Copyright assignment and intellectual property transfer provisions (Section 5)
Payment terms and refund conditions (Section 6)
Privacy and data protection provisions, including DPDP Act 2023 compliance (Section 8)
Acceptable use policy and prohibited conduct restrictions (Section 9)
Medical and professional disclaimers (Section 10)
Warranty disclaimers and liability limitations (Section 11)
Indemnification obligations (Section 13)
Governing law and jurisdiction provisions (Section 15)

26.4 Privacy Policy and Data Protection Acknowledgment

You acknowledge that:

You have reviewed our Privacy Policy, which is incorporated into these Terms by reference
You specifically understand the data protection provisions under the Digital Personal Data Protection Act, 2023 as detailed in Section 17 of our Privacy Policy
You consent to the processing of your personal data as described in our Privacy Policy
You understand your rights as a Data Principal under the DPDP Act 2023, including the right to nominate, access Consent Managers when operational, receive the Privacy Policy in your preferred language, and escalate complaints to the Data Protection Board of India
You may exercise your data protection rights at any time as provided in our Privacy Policy

26.5 Refund Policy Acknowledgment

You acknowledge that you have reviewed our Refund Policy and understand:

Refund eligibility is determined based on service type and stage of completion
Refunds are processed in accordance with RBI guidelines (T+1 initiation, 5-10 business days completion)
Refunds are credited to the original payment method
Service-specific refund conditions apply as detailed in the Refund Policy

26.6 Electronic Agreement and Digital Signature

You acknowledge and agree that:

Your use of the Platform, clicking “I Agree” or “Accept” buttons, checking consent boxes, or otherwise indicating acceptance constitutes a legally binding electronic signature
Electronic signatures have the same legal force and effect as handwritten signatures under the Information Technology Act, 2000, the ESIGN Act, and the eIDAS Regulation
You consent to conducting all transactions and receiving all communications electronically

26.7 Modification and Updates

You understand and agree that:

We may modify these Terms at any time as provided in Section 14
Your continued use of the Platform after modifications constitutes acceptance of revised Terms
You agree to periodically review these Terms to stay informed of any changes
If you do not agree to any modifications, your sole remedy is to discontinue use of the Platform

26.8 Risk Acknowledgment

You acknowledge and accept that:

The Platform is provided “as is” and “as available” with all disclaimers specified in Section 11
Information on the Platform is for educational purposes only and does not constitute medical advice
You use the Platform at your own risk and will consult appropriate professionals for medical decisions
Internet transmission is not completely secure despite our security measures
We cannot guarantee absolute security of data transmitted through the Platform

26.9 No Third-Party Beneficiaries

You acknowledge that these Terms are between you and Ayurveda Pulse/Nexorma Group only. No third party has any right to enforce any provision of these Terms or is a beneficiary of these Terms, except as expressly provided herein or as required by law.

26.10 Entire Agreement

You acknowledge that these Terms, together with our Privacy Policy, Refund Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Ayurveda Pulse regarding your use of the Platform and supersede all prior communications, agreements, or understandings.

BY USING THE AYURVEDA PULSE PLATFORM, YOU SIGNIFY YOUR BINDING ACCEPTANCE OF THESE TERMS OF SERVICE IN THEIR ENTIRETY. IF YOU DO NOT AGREE WITH ANY PROVISION OF THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE ALL USE OF THE PLATFORM AND REFRAIN FROM ACCESSING OUR SERVICES.

END OF TERMS OF SERVICE

Document Version Information:

Effective Date: May 10, 2025
Last Updated: January 4, 2026
Version: 2.0

Major Update Summary (Version 2.0 – January 4, 2026):

Enhanced privacy and data protection provisions for Digital Personal Data Protection Act, 2023 compliance
Added comprehensive reference to DPDP Act 2023 compliance framework in Privacy Policy Section 17
Enhanced refund policy provisions with RBI-compliant processing timelines
Added comprehensive Acknowledgment and Acceptance section (Section 26)
Updated data protection rights explanations
Clarified Data Principal rights under DPDP Act 2023
Enhanced cross-references to Privacy Policy and Refund Policy

By using the Ayurveda Pulse Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.

For complete information on your data protection rights under the Digital Personal Data Protection Act, 2023, please review Section 17 of our Privacy Policy.